Hostmanship – The art of making people feel welcome
Nearly 100 000 people have been inspired to adopt a welcoming attitude after having read this book! It has undergone a significant re-write since the original version, being extended with the story of Peyman, the bus driver from Umeå, who with his natural Hostmanship makes his passengers’ day a better one – every day! A fun-filled and thought-provoking book, full of remarkable stories. You’ll certainly recognize yourself – there are examples from many different situations and work environments.